Refund policy

Returns and Exchanges Policy

We do not accept returns or exchanges. Please review your order carefully before completing your purchase.

Problem with Your Order

Error on Our Part

 If there is a problem with your item caused by an error on our part, you must notify us within 48 hours of delivery.
  
Shipping Responsibility

The buyer is responsible for shipping the item back to us if the issue is caused by our error. We will provide a shipping label for the return.
  
Resolution

We will correct the item at no charge once we receive it.

 

Steps to Resolve an Issue

Contact Us 

Email us at niyascreationsstore@gmail.com within 48 hours of delivery if you encounter a problem with your order due to our error.
  
Shipping the Item Back

Upon our request, ship the item back to us. We will send a shipping label to the email on file. 
  
Correction of the Item

Once we receive the item and verify the issue, we will proceed to correct the item at no additional charge to you.

Important Notes

• We aim to provide high-quality products and service. If you have any questions or concerns about your order, please contact us promptly.

 

• This policy applies only to issues caused by errors on our part. We do not accept returns or exchanges for any other reasons.